How to download the saved images in the Rackspace cloud server?

B4NZ41 asked:

I wonder if someone know how could I download the saved server image in a Rackspace cloud server. I have been searching and nothing found even in the Rackspace knowledge base. I know it is stored in the file system, but where exactly is it?

If I download my images from the server, I can save disk space, and if one day (I hope never) I really need to restore from the image, I can easily upload the image back. But this information in Rackspace is so obscure. I just do not want to open an ticket/support to ask only this question, and I hope someone else has had the same problem and help me out.

I’m using centOS 6.4, any help I will be very thankful. I mean if you guys know where in the file system the image is stored, it’s all I need to know.

Cheers! 😉

My answer:

Rackspace currently doesn’t expose a feature to download your server images, but that doesn’t mean you can never get one.

This is completely undocumented by Rackspace, but they have done it on request for other customers in the past:

If your server is unresponsive and you enter in a support ticket, Rackspace can usually take an emergency snapshot of your server and provide you with download links for it. For Linux instances, Rackspace will provide a gzipped raw image of your disk/partition; for Windows instances you will receive a VHD.

View the full question and answer on Server Fault.

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