I am setting up a Canon iR device to scan to email, but their field name for SMTP server is too short for my MX record address.
Is there a way to set-up an alias that would work round this, or some other method?
Why is my MX so long? Because I am using Office 365 so it is of the format “MyDomain-with-dashes.mail.protection.outlook.com” (so adding 28 characters to by domain name).
Canon’s field seems to be a maximum of 48 characters.
I’ve logged a support request with Canon but cannot conceivably expect a resolution from them.
You might be able to work around this problem by creating a CNAME in your own domain that resolves to the O365 name. For instance:
canon-sucks IN CNAME example-com.mail.protection.outlook.com.
canon-sucks.example.com to the device.
Chances are good that this will work; however, if they’re that bad at writing Internet software, then who knows…
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